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At JKL Care Services, everyone has a voice.
We believe that recognition, feedback, and shared celebration are essential to a strong, caring community. That’s why, in our quarterly newsletters, we proudly feature the achievements of our colleagues and the heartfelt reviews from our service users.
By sharing these stories, we ensure that every voice is heard, every success is celebrated, and every experience helps shape and strengthen the way we care—together, as one JKL family.
Our Clients Say
🌟 Service User Review:
"JKL began caring for my husband in October 2024. Since then, his health has sadly declined—but the care he’s received has been nothing short of excellent.
From the owner, to the supervisors, to the carers themselves—every member of the JKL team has been absolutely wonderful. What stands out most is how they also take my own health and wellbeing into consideration, which means more than I can say.
Any issues that arise are dealt with swiftly and thoughtfully. Thank you all for treating my husband with such compassion, dignity, and respect. It’s truly appreciated."
— Partner of a Service User
⭐ Overall Experience: 5/5
🤝 Staff: 5/5
💙 Care & Support: 5/5
📋 Management: 5/5
🌿 Treated with Dignity: 5/5
Service User Reviews
Service User Reviews
Review One
Review One
"JKL Care took over my mum's care after she was let down by her previous care company and ended up in respite care. The girls have made a real difference to my parent's lives and I would recommend them to anyone requiring a professional service."
Review Two
Review Two
"Karen as well as the rest of the staff at JKL, cheer me up in addition to looking after all my personal care needs. I look forward to seeing them and having conversations as they make me feel better about my health and wellbeing."
Review Three
Review Three
"The staff at JKL have helped to make me so much happier as they are truly interested and invested in my wellbeing and physical needs. The service that they have provided has definitely improved the quality of my life and I feel a lot more confident in various aspects."
Review Four
Review Four
My wife has MS and is bedbound. JKL service has been brilliant. Nothing is a problem. The carers have all been very efficient, pleasant and carried out all tasks with kindness and consideration for her dignity. Would and do recommend JKL to everyone.
Review Five
Review Five
3.They give me the support and help I need to care for my wife at home.
J - Just
K – Keep
L – Loving
Their service.
Review Six
Review Six
"JKL deserve every recognition there is for keeping a care company going through circumstances that nobody could ever have imagined and making sure every customers needs have been met. Everyday is an ongoing battle with care for everyone, customers included but what you do is truly appreciated and allows us to live our best lives. As a fairly new company you have outshone everyone else. You provide a truly invaluable service with people’s welfare at the heart of everything you do. You deserve a medal, especially the wonderful carers."
Review Seven
Review Seven
"SU wife has passed on her gratitude for the support and care being provided by the JKL staff. The carers have quickly built a good rapport with her husband, and is allowing him to manage his personal care needs. This support has significantly reduced her stress levels."
Review Eight
Review Eight
"It has been shown that care isn’t always about personal care, medication, assisting with meals, its being empathic a listening ear, attention to observing my mum’s moods, making her laugh when she doesn’t want to smile and making her feel human, despite her condition. Therefore, I would like to say a heart felt thank you."
Awards
Awards
This dedication to our service user and colleagues resulted in JKL being nominated a finalist in the Lanarkshire's Best New Business awards for 2022.
