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What our Clients Say

At JKL Care Services we believe in giving everyone a voice. Within our Quarterly newsletters we publish the achievements of our colleagues and the reviews from that quarter from our service users. This means that we together are continuously including everyone within the organisation and giving everyone a voice to express their feelings. 

Service User Reviews

Review One

"JKL Care took over my mum's care after she was let down by her pr​evious care company and ended up in respite care. The girls have made a real difference to my parent's lives and I would recommend them to anyone requiring a professional service."

Review Two

 "Karen as well as the rest of the staff at JKL, cheer me up in addition to looking after all my personal care needs. I look forward to seeing them and having conversations as they make me feel better about my health and wellbeing."

Review Three

 "The staff at JKL have helped to make me so much happier as they are truly interested and invested in my wellbeing and physical needs. The service that they have provided has definitely improved the quality of my life and I feel a lot more confident in various aspects."

Review Four

My wife has MS and is bedbound. JKL service has been brilliant. Nothing is a problem. The carers have all been very efficient, pleasant and carried out all tasks with kindness and consideration for her dignity. Would and do recommend JKL to everyone.

Review Five

3.They give me the support and help I need to care for my wife at home.

J - Just

K – Keep

L – Loving

Their service.

Review Six

"JKL deserve every recognition there is for keeping a care company going through circumstances that nobody could ever have imagined and making sure every customers needs have been met. Everyday is an ongoing battle with care for everyone, customers included but what you do is truly appreciated and allows us to live our best lives. As a fairly new company you have outshone everyone else. You provide a truly invaluable service with people’s welfare at the heart of everything you do. You deserve a medal, especially the wonderful carers."

Review Seven

"SU wife has passed on her gratitude for the support and care being provided by the JKL staff. The carers have quickly built a good rapport with her husband, and is allowing him to manage his personal care needs. This support has significantly reduced her stress levels."

Review Eight

"It has been shown that care isn’t always about personal care, medication, assisting with meals, its being empathic a listening ear, attention to observing my mum’s moods, making her laugh when she doesn’t want to smile and making her feel human, despite her condition. Therefore, I would like to say a heart felt thank you."


This dedication to our service user and colleagues resulted in JKL being nominated a finalist in the Lanarkshire's Best New Business awards for 2022. 

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