How to set up Care at Home
The hardest part sometimes can be feeling as if there is no one explaining to you who to contact, so we have created a list for both South and North Lanarkshire of contacts for you.
🌍 Support Contacts – South Lanarkshire
If someone requires continence support or related home care services in South Lanarkshire, here are the key contact points to help get started:
🩺 GP (Doctor) Referral
Speak with the individual’s GP. They can arrange a continence review and refer to the appropriate local services for further assessment and support.
🧑⚕️ Social Work Department
📞 0303 123 1008
Contact Social Work to discuss care needs, request assessments, or inquire about available support packages.
🏥 District Nurses & Occupational Therapy (OT)
📞 0300 303 0263
For nursing support, equipment assessments, or adaptations in the home, contact the District Nurses and OT team directly.
📦 Home Delivery – Continence Supplies
📞 01536 269744 (Option 1)
This service can assist with arranging home delivery of continence products following an assessment.
🧭 Support Contacts – North Lanarkshire
If you or someone you support needs medical, personal care, or continence assistance at home in North Lanarkshire, the following services are here to help:
🏥 District Nurses
For support with wound care, catheter care, or other nursing needs:
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Motherwell Team: 📞 01698 759229
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Bellshill Team (covers Newarthill): 📞 01698 753000 (Option 2)
💧 Continence Team
📞 01698 687722
For a continence assessment or to request continence products and support.
👥 Social Work Services
📞 0300 565 0408
Contact Social Work to request an assessment, discuss care options, or access community support services.
🧑🦽 Occupational Therapy (OT)
📞 01698 332681
For help with mobility, equipment assessments, or adapting the home to meet care needs.
Care at Home Information
🏡 What Is Home Care in Scotland?
Home care – also known as domiciliary care, home help, or home support – is support provided in your own home to help you live as independently and safely as possible. It’s designed for individuals who need extra help with daily tasks due to age, illness, disability, or other circumstances, allowing them to remain in familiar surroundings with dignity and comfort.
Home care can be tailored entirely around your needs—whether that’s help with medication, personal care, household tasks, or simply having someone to talk to.
💛 JKL Care Services – Helping You Live Life Your Way
At JKL Care Services, we provide person-centred care at home for individuals across North and South Lanarkshire, helping them maintain independence, safety, and comfort. Our services go beyond basic care—we're here to support your whole lifestyle.
✅ What JKL Can Provide:
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🛒 Shopping Visits
Our carers can assist with or carry out your shopping, helping you stay stocked with essentials while keeping you connected to your community. -
🛁 Personal Care (including the use of mobility aids and equipment)
From bathing and dressing to using the toilet and skin care, our respectful and professional carers are trained to support your hygiene needs with dignity. -
🌷 Palliative Care
Compassionate, end-of-life care that supports individuals and their families with emotional and physical comfort, all while respecting personal wishes. -
🧺 Home Support (Cleaning, Laundry, Ironing)
Light domestic tasks to maintain a safe, clean, and comfortable environment at home. -
💊 Medication Support (including prescription pickups)
Ensuring medication is taken safely and on time. We can also collect prescriptions on your behalf. -
🍽️ Meal Support (Including Fluids and Nutrition)
Assistance with preparing and serving meals to encourage healthy eating and hydration, tailored to dietary needs and preferences. -
🚗 Support with Appointments
Help attending and getting to and from medical or personal appointments, reducing stress and providing reassurance.
🧍♂️ Supported Living
JKL also offers 24/7 supported living services. This is care designed for individuals who need ongoing assistance to live safely and comfortably in their own homes. Whether it's for physical support, mental health challenges, or learning disabilities, our team is here to ensure round-the-clock support without taking away your independence.
👥 Companionship
We understand how vital connection is for mental and emotional wellbeing. Our companionship services include friendly visits for conversation, outings, attending social events, or simply sharing a cup of tea. It’s about building real relationships and ensuring no one feels alone.
🌟 Why Choose JKL Care Services?
We are a family-run, five-star rated care service, and we believe in being:
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Personal – Every care plan is tailored uniquely to you.
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Passionate – Our carers are warm-hearted and genuinely care about the people they support.
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Proud – We are proud of the work we do and the difference we make in our communities.
🏥 The Social Care Industry in Scotland
The social care sector in Scotland is carefully regulated to ensure safe, high-quality care for those who need support. At JKL Care Services, we are proud to operate as a fully registered and regulated provider, working in accordance with national standards to deliver care you can trust.
🛡️ Regulated by the Care Inspectorate
JKL Care Services is registered with the Care Inspectorate, the national regulator for care services in Scotland.
This means:
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We have a registered manager in place.
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Our service is inspected regularly—typically annually—by an inspector from the Care Inspectorate.
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We are held accountable to national standards of care and professionalism.
These inspections assess our compliance with the principles of wellbeing, including:
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Compassion
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Dignity and Respect
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Responsive Care and Support
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Being Included
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Wellbeing
This ensures that individuals receiving our care experience kindness, choice, and a person-centred approach.
📋 SSSC – Scottish Social Services Council
All JKL Care Services staff are registered with the Scottish Social Services Council (SSSC), which ensures that our team:
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Meets the required standards of practice.
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Is held to the SSSC Codes of Practice, promoting integrity, accountability, and professionalism.
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Is suitable and qualified to work within social care.
JKL also ensures that every staff member is introduced personally into each service by our management team. This allows for a smooth, respectful introduction, and prioritises safety, trust, and consistency for everyone involved.
🧯 Health, Safety & HR – Powered by Citation
We work with Citation, a nationally respected leader in HR, employment law, and health & safety compliance. Through this partnership:
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JKL undergoes a yearly health and safety inspection.
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We maintain up-to-date compliance with the latest legislation.
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Our internal practices are continually reviewed for best-practice standards in safety and staff wellbeing.
✅ Why This Matters to You
Whether you’re receiving care or working with us, these high standards mean you are supported by:
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A registered, inspected care provider.
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A trained and qualified team of social care professionals.
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A company that actively monitors safety, respects your dignity, and listens to your needs.
At JKL Care Services, we believe in delivering more than just care—we offer reassurance, protection, and compassion at every step.
JKL Care Works with a variety of conditions
🩺 Health Conditions We Commonly Support at JKL Care Services 💜
Caring for people with compassion, dignity, and experience.
We proudly support individuals living with:
✔️ Dementia (incl. Alzheimer’s)
✔️ Multiple Sclerosis (MS)
✔️ Hearing Loss & Sight Loss (e.g. Macular Degeneration)
✔️ Osteoarthritis & Rheumatoid Arthritis
✔️ Diabetes (Type 1 & Type 2)
✔️ Ischemic Heart Disease & Cardiovascular Conditions
✔️ Stroke Recovery
✔️ Cancer Care
✔️ High Cholesterol
✔️ Hypertension (High Blood Pressure)
✔️ Asthma & Bronchitis
✔️ Epilepsy
✔️ Parkinson’s Disease
✔️ Kidney Disease
And a whole lot more.
🌟 Whether it’s personal care, companionship, or specialist support — we’re here to help you or your loved one live well at home.
🧠 Understanding Multiple Sclerosis (MS)
Multiple Sclerosis (MS) is a lifelong condition that affects the brain and spinal cord, leading to a wide range of symptoms. It occurs when the immune system mistakenly attacks the protective layer (myelin) around nerves, disrupting messages between the brain and the rest of the body.
Symptoms can vary greatly from person to person, but commonly include:
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Fatigue
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Difficulty walking or balancing
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Muscle stiffness or spasms
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Numbness or tingling
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Vision problems
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Issues with coordination and thinking
MS can be unpredictable—some people experience mild symptoms, while others may require more support and mobility assistance as the condition progresses.
At JKL Care Services, we understand the complex needs of individuals living with MS. Our care is flexible, personalised, and delivered with compassion—supporting independence, comfort, and dignity at home.
🔍 Learn more about MS:
Visit the MS Society UK for in-depth information, guidance, and support:
👉 https://www.mssociety.org.uk
If you or a loved one are living with MS and want to discuss care options, we’re here to help.
📞 Contact our team for friendly, professional support.
Contact Us
Contact Us
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